![]() IF the battery fails after the warranty period, you’ll call Microsoft support and arrange for the battery to be replaced.Įmployees are taught situational tactics to extract as much money as. IF the battery fails during the warranty period, we’ll replace the battery. To which the Surface team replied: To sum up: We’ve built a great battery into the product (details above). Now, some LG customers are seeing similar issues - and Microsoft’s response has been to charge people hundreds of dollars for refurb machines with 60-day warranties and no guarantees that they won’t suffer from exactly the same problem. Earlier this year, MS released a fix for customers with Simplo batteries that had seen a in charge time. The problem, once again, is with the Surface Pro 3’s battery. ![]() The cost will be $200 USD.” As InfoWorld, Microsoft isn’t keeping that promise, and the company’s behavior has some of its Surface Pro 3 owners outraged. If the battery failed outside the warranty period, “you’ll call Microsoft support and arrange for the battery to be replaced. Back then, Surface VP Panos Pinay did a Reddit AMA, in which he promised that had “built a great battery into the product.” If the battery failed, Pinay promised, Microsoft would replace it if the failure occurred during the warranty period. That hardware was generally well-received, with reviewers praising the way the platform continued to evolve over time. When Microsoft launched the Surface Pro 3, it was fairly proud of the hardware. ![]() How Much Does Geek Squad Charge For A Battery Repair Mac 5,0/5 1602 votes
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